Policies & FAQ's
Hey Loc Lover!
Let's answer review store policy and answer common questions you may have.
1. Shipping Policy: All orders require 7-10 days of processing. Why? Creating your sprinkle kits and tees are done with love and attention to detail. We believe that you can't rush greatness. If you need an order ASAP, put it in the notes and we will do our best to accommodate.
2. Returns & Exchanges: At Spirit Loves Locs™ , your happiness is a main priority. We do not offer returns, however we will go to great lengths to rectify any issues you may have with your purchase. Please email us with anything you need. Anything.
3. Mistakes: We all make mistakes, and thats okay! If we send you the wrong order, we will send you a return label and be sure to ship you the correct order ASAP. If you so happen to type your address wrong, you will be charged the shipping fee to send it out again. Please double check your information.
4. When Can I Wear Loc Sprinkles? At Spirit Loves Locs™ , we recommend waiting at least 6 months before installing your precious jewels. Though loc sprinkles do not affect your hair, it is important to allow your crown to develop on it's own before adding adornments.
5. How Do I Care for my Loc Sprinkles™ ? Our heat treated glass beads do not fade and thus require no extra care. You are free to wash your hair at any point in time and style as usual. Your jewels will still be shining.
6. How Do I Install my Loc Sprinkles™ ? There's a tutorial for that! Our DIY loc sprinkle kit comes with everything you need to install your jewels yourself. Only thing you need is patience, and a friend to help for those hard to reach locs.
7. How Can I Remove my Loc Sprinkles™ ? Your sprinkles are easily removed with a pair of scissors. You will be happy to find that your locs are just the same before and after.